Think & Write #36

Room Service

I approached the elevator and sighed.  Of all the people that I waited on here, this guest has got to be the rudest one that I ever had to deal with.

Unfortunately, there’s not much I can do here.  In the the service industry, the customer is always right.  In the hotel industry this is definitely the case.  Especially when it’s a valued guest that has rented the most expensive room at the hotel: The Presidential Suite.

I arrive on the 48th floor, ready to take on Mr. Johnson’s request.  For a man who rents out a room that costs more than $10,000 a night, I better get it right.

I open the door to find an angry Mr. Johnson, tapping his feet.

“What took you so long?” Johnson shouted.  “I want my caviar and gourmet crackers.  I want my Perrier!  Get it now,  or you’re in big trouble.  I’ll see that your boss hears about this.”

I looked at him with a forced smile.  “It will be just a second, sir.” I told him.

I left the room and entered a storage room.  With this also being the concierge level, all of his precious supplies were there.  I fetched them and gave him what he wanted as quick as possible.

Getting back to the room, I gave him his stuff.  “Here you are, sir….” I said, with a forced smile.

“It’s about time,” he sneered.

I then stood there, expecting a tip.

“Well?” He sighed.  “Are you going to leave?  I got what I wanted!”

“Sir,” I sighed.  “I was just wondering if you had a tip.”

Johnson stared at me with a smug face.  “Oh,” he said.  “A tip.  Well, here’s one.  Be faster with my food and drink next time!  I’ll call you again if I need you, okay?  Now, get lost!”

Leaving the room, I sighed.  Of all the people that I ever had to deal with, this guy was the worst.

______

©2012  K. L. Walker

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